Kingdom Hospitality Privacy Policy

Information Collection

Kingdom Hospitality is a holiday booking and management service. We collect information from you when you make a booking on our site. The collected information includes your name, email address, home address and phone numbers. By Providing your phone number and email address you are agreeing to receive text messages from the business (including promotional messages). Your information will not be sold or shared to Third Parties. You can choose to opt-out at any point by replying STOP to host communications.

How long do we keep your data?

Your booking data is kept on the booking system, for a period of 7 years. Additionally, we hold a record of each property’s annual bookings for 7 years, which only shows the lead booker’s name – no addresses, email addresses or phone numbers are recorded.

How do we notify you of changes to this policy?

We keep this Policy under regular review. We will also provide notifications of material changes via email or other channels. If you keep using the Services after we notify you, you consent to the updated Privacy Policy.

Your Rights

Kingdom Hospitality recognizes that your personal data belongs to you and we don’t wish to use it in ways that you don’t want us to. You can control whether or not you receive marketing email from us by either subscribing when you make a booking or contacting us. Once subscribed to any marketing emails you can unsubscribe by clicking on the link at the bottom of the email. Marketing emails are only sent occasionally, usually only a couple of times a year. In addition, we may automatically receive and record information from your computer and browser, including your IP address, software and hardware attributes, and the page you requested.

Information Use

Any of the information we collect from you may be used to: Personalize your experience and respond to your individual needs Provide customized advertising content Improve our website Improve customer service and your support needs Contact you via email.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted 3rd parties such as GoSTR Marketing who assist us in operating our website or conducting our business, so long as the parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

Information Protection

We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. Only employees who need to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

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